S&Co Make-up Academy Policy


Assessment Policy

General Assessment Policies

• Assessments are conducted throughout and at the end of the year.

• Assessments can be theoretical as well as practical. The end-of-year assessment is to see how much of 

• The course learners have understood and the knowledge they have gained. 

• assessed on punctuality, cleanliness, cleanliness of make-up kits, presented research material and 

• Teamwork ability.

• Assessment is competency based and designed to determine whether the learner can demonstrate the 

• Target competencies.

• All assessment must meet the criteria of the training package.

• Assessment is undertaken in the centre.

• All assessment must be appropriate to the needs of learners and program delivery methods.    

• Assessment records are kept to monitor progress.


Assessors are required to:

• Be fair and reasonable during assessment

• Be familiar with the field and with the requirements of relevant industry standards.

• Be up to date with assessment methods and procedures appropriate to the course.

• Make proper assessment decisions based on explicit evidence of competency.

• Systematically review the assessment evidence obtained through means such as interview, workplace 

• Assessment and performance tests.


Appeals procedure

We welcome students’ feedback, comments and suggestions.

If you would like to make one or need to complain or appeal, you should follow this procedure:

1. First talk to your tutor/assessor.
2. If you are not comfortable in doing this, you should contact your internal verifier/ senior programme manager.
3. If you are not satisfied with how your internal verifier/senior programme manager has dealt with your complaint, you should put your complaint or appeal in writing to:

Attn: General Manager
D-2-3 Pacific Place
Jalan PJU 1A/4, Ara Damansara
47301 Petaling Jaya

4. The General Manager will then investigate it and respond to you within 5 working days
5. If you are still not satisfied, you have the right to request for your appeal or complaint to be investigated by an independant panel.
6. The panel will investigate your complaint/appeal and report their decision within 14 working days. If you are still not satisfied with your complain or appeal you can contact the City & Guilds accredited awarding body. Details of the City & Guilds contact will be given to you at this stage.
7. For successful appeals corrective action will be taken by the responsible Assessor.
8. A successful appeal does not mean that the candidate is competent; re-assessment may be needed to prove this